SAP Certified Partner

GEALAN Fenster-Systeme

Consistently available customer data and detailed analyses to meet new market and customer requirements – hybrid and bi-directional integration of the SAP Sales Cloud within the Group

GEALAN Fenster-Systeme

GEALAN Fenster-Systeme

The company

The GEALAN Group is one of the leading manufacturers of PVC-U profiles for windows and doors in Europe and is part of the VEKA Group. The profiles are developed, produced and distributed in-house. On this basis, windows, doors and modern sliding solutions are made strikingly beautiful, extremely stable and particularly secure and equipped with top thermal insulation values.

Our vision is to inspire people with the most innovative products, profile surfaces and digital solutions, to set trends in the industry and to define the framework for the world of windows. The SAP Sales Cloud now supports us in realizing our vision thanks to the harmonized processes in sales and service.

Ivica Maurović,

Managing Director

About the project

GEALAN Fenster-System GmbH’s broad business area and increasingly global and complex processes required a solution that would ideally support the field sales force and internal sales team as part of the company’s ongoing digitalization. After a clear implementation time of the SAP® Sales Cloud of just three months, the first significant optimizations in customer service were achieved. A cutting-edge database is the starting point for sales when managing customer relationships.

Project challenge

  • Optimization of processes in marketing, sales and service
  • Hybrid integration with SAP CRM on premise
  • Creation of a central data source for GEALAN and VEKA

Highlights of the project

  • Single source of truth without media disruptions
  • Mobile use (on and offline)
  • Building block on the way to fully digital end-to-end processes

Benefits of the project

  • Short implementation time of only 3 months
  • Comprehensive customer knowledge and improved communication with interested parties
  • Mobility for field staff
  • Higher productivity in the specialist departments
  • Analyses and improved evaluability of the system

Contact

Do you have any questions about our partner’s success story or would you like to find out more about the solutions and services used? Please feel free to contact us.

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Your contact­partner

Any questions?

Marco Stepka

Leader Business Development UNIORG Cloud Services

+49 231 9497-0